Terms and conditions

Declaration of Agreement

By placing an order through the Angels & Cook website, you are agreeing to the following terms and conditions. Please read carefully before completing a purchase.

  1. Parties to the Agreement

This agreement is between:

Seller: Angels & Cook (the “Seller,” “we,” “us”)

Buyer: The customer purchasing products through this website (the “Buyer,” “you”).

  1. Products

All products listed are described as accurately as possible.

Colours may vary slightly from on-screen images due to monitor settings.

Original artworks, prints, and handmade stationery items are individually crafted; slight variations may occur.

  1. Pricing & Payment

All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.

Payment is required in full at checkout via the payment methods offered (Stripe, PayPal, debit/credit card).

We reserve the right to update prices without prior notice, but confirmed orders will not be affected.

  1. Shipping & Delivery

Orders are processed within [X] working days of payment (usually 3–5 business days).

Delivery times depend on location and courier services; delays outside our control are not the Seller’s responsibility.

Shipping costs will be calculated and displayed at checkout. Free shipping offers (if available) will be clearly stated.

  1. Returns & Refunds

You may cancel or return eligible items within 14 days of receipt in accordance with UK Consumer Contracts Regulations.

Custom or commissioned artwork cannot be returned unless faulty.

Returned items must be unused and in original packaging.

Refunds will be issued to the original payment method once goods are received back in acceptable condition.

  1. Commissions

Commissioned artworks are subject to a separate written agreement detailing scope, pricing, and delivery timelines.

A non-refundable deposit (usually [X]%) may be required before work begins.

  1. Intellectual Property

All designs, artworks, and creative content remain the intellectual property of Angels & Cook.

Purchase of a product does not grant reproduction rights. Products are for personal use only and may not be copied, resold, or used commercially without prior written consent. 

  1. Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

Our maximum liability is limited to the value of the item purchased.

  1. Privacy & Data Protection

We collect and process personal data in line with our Privacy Policy (available on this site).

Payment details are processed securely through our third-party providers and are not stored by us.

  1. Governing Law

This agreement shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By placing an order with Angels & Cook, you acknowledge that you have read, understood, and agree to these terms.